Official support · Resmi destek
Pulse İstanbul Support
Customer support for Pulse İstanbul: Şehri Keşfet (Istanbul venues, check-in, activities). / Pulse İstanbul: Şehri Keşfet için müşteri desteği.
Contact us · Bize ulaşın
For questions about your account, subscriptions, privacy, or technical issues, email us directly:
Hesap, abonelik, gizlilik veya teknik konularda doğrudan e-posta gönderebilirsiniz:
berem2026@gmail.comWe typically respond within 2 business days / Genellikle 2 iş günü içinde yanıt verilir.
Other ways to get help · Diğer destek yolları
- Email support: berem2026@gmail.com / Destek e-postası: berem2026@gmail.com
- Manage subscriptions: Settings → Apple ID → Subscriptions
- Delete your account: Profile → Delete account (irreversible)
FAQ · Sık sorulan sorular
- Who can use the app? · Kimler kullanabilir?
- Adults 18+ only. Date of birth is verified at sign-in. / Yalnızca 18 yaş ve üzeri.
- Subscriptions · Abonelik
- Premium is managed through the Apple App Store (Settings → Apple ID → Subscriptions).
- Account deletion · Hesap silme
- Profile → Delete account in the app. All profile, messages, and connection data are removed (GDPR/KVKK account deletion).
- Location · Konum
- Used to show nearby venues and verify check-in. Some features are limited without location permission.
- Privacy · Gizlilik
- See our Privacy Policy.
Safety · Güvenlik
Report abuse via Report or Block in the app. For emergencies, contact local authorities.